Menu Menu

Hospitality, Tourism and Events

For more information click here
^ You will pay half price for the course fees on the Lower fees, local skills qualifications, however other fees may apply such as for resources that are specifically needed for your course.
National ID: MAB39
State ID: MAB39
Industry Hospitality, Tourism and Events
Half price^

Barista

Study modes:

Sub study areas:

Commercial Cookery

Description

This theory and practical workshop based course starts with the growing and roasting of the beans and leads you through the process of extracting the perfect espresso and making the complete menu of espresso drinks.

You will learn, understand and put into practice the basics of espresso coffee. Also included is coffee cultivation and processing, roasting and blending, different coffee styles, coffee bean storage, grinder setting, adjustment and milk texturing and espresso machine cleaning.

Certification

On successful completion of this course, students will receive a statement of attainment for the following nationally accredited units.

    SITXFSA001 Use Hygienic Practices for Food Safety
    SITHFAB005 Prepare and Serve Espresso Coffee

 

Short course
State ID: A1002P
Industry Hospitality, Tourism and Events

Brewing Beer

Delivered at:

Study modes:

On Campus

Sub study areas:

Hospitality

Description

Learn all you need to know to start brewing your own great beers in this one-day short course delivered by an industry professional.
This course will provide you with the basic tools of full grain brewing to allow you to brew a fantastic beer. It will explain the equipment you need, discuss the ingredients required, and provide hands-on practice and some smart tips!
It gives you an excellent start to becoming a great home brewer.

Certification

This is a non-accredited short course

Short course
National ID: SIT30816
State ID: AZU5
Industry Hospitality, Tourism and Events
Half price^

Certificate III in Commercial Cookery

Study modes:

Apprenticeship
Full-Time

Sub study areas:

Commercial Cookery

This qualification will provide you with the practical skills and knowledge to plan, organise, prepare and cook food in a commercial kitchen environment. You will learn about effective communication, occupational health and safety procedures and workplace hygiene. You will also learn skills to produce quality foods, plan menus, prepare food according to dietary or cultural needs, control costs, work as part of a team, and serve a range of meals in a professional manner. You will practice the skills you have learned in a simulated work environment or at an appropriate hospitality establishment.

This course is Competitive at selected campuses and further Entrance Requirements may apply.

Study modes and durations differ depending on your local campus. Please check with your local campus for more information.

Certificate III
National ID: SIT40516
State ID: AZW3
Industry Hospitality, Tourism and Events
Half price^

Certificate IV in Commercial Cookery

Delivered at:

Study modes:

Full-Time
International

Sub study areas:

Commercial Cookery

This qualification reflects the role of commercial cooks who have a supervisory or team leading role in the kitchen. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. This qualification provides a pathway to work in organisations such as restaurants, hotels, clubs, pubs, cafes and coffee shops, or to run a small business in these sectors.

This course is Competitive at selected campuses and further Entrance Requirements may apply.

Study modes and durations differ depending on your local campus. Please check with your local campus for more information.

Certificate IV
State ID: AE380
Industry Hospitality, Tourism and Events
Skill sets

Commercial Kitchen Skill Set

Delivered at:

Study modes:

On Campus

Sub study areas:

Commercial Cookery

Description

How would you like to be part of a team producing beautiful food in one of WA’s restaurants, cafes, bars, resorts or hotels?
This skill set covers all the ‘must know’ skills that employers are looking for, so you’ll be skills ready and job ready!
In the Commercial Kitchen Skill Set you will learn about the safe use of commercial kitchen equipment, how to clean food preparation areas, storage areas and equipment efficiently whilst minimising negative environmental impacts.
It also includes how to prevent food contamination including identifying and controlling food hazards and general kitchen and food preparation skills. The skill set also covers how to comply with infection prevention and control policies and procedures.

Certification

On successful completion of this course, students will receive a statement of attainment for the following units

HLTINFCOV001 Comply with infection prevention and control policies and procedures
SITHCCC001 Use food preparation equipment
SITHKOP001 Clean kitchen premises and equipment
SITXFSA001 Use hygiene practices for food safety
SITXWHS001 Participate in safe work practices

This course will be offered at these campuses: Bunbury 

If a campus offering this course is not featured in the menu list below or doesn’t have dates, it means they don’t have dates set right now but they are being planned. You can keep checking this page or use the enquiry form to register your interest.

Fees

Student who meet one or more of the following eligibility requirements will be eligible for fee free (course and resource fee) training.
Eligibility requirements

  • Persons aged 15—24 years at the time of enrolment (excluding school students)
  • Secondary school-aged persons who are not enrolled at school.
  • Persons receiving the JobSeeker or JobKeeper payment.
  • Persons and dependents of persons receiving the Youth Allowance, AUSTUDY or ABSTUDY.
  • Persons and dependents of persons holding:
    • a Pensioner Concession Card or Health Care Card; or
    • a Repatriation Health Benefits Card issued by the Department of Veterans’ Affairs.
  • Dependents of persons who are inmates of a custodial institution.

Students who do not meet one or more of the criteria listed above are able to enrol in the skill sets and pay the applicable course and resource fees in accordance with the Department of Training and Workforce Development’s current Fees and Charges Policy, available at dtwd.wa.gov.au.

Skill set
State ID: AE375
Industry Hospitality, Tourism and Events
Skill sets

Customer Service Skill Set

Study modes:

On Campus

Sub study areas:

Hospitality

Description

Retail, finance, pharmacy, hospitality, business, tourism... what industry doesn’t have customers? Good customer service and communication skills are highly valued by employers in many different industries and areas of work. This skill set will get you job ready with the exact skills you need.
You will learn how to communicate effectively and provide quality service to both internal and external customers and deal effectively with people from a range of social and cultural groups with respect and sensitivity. You’ll also gain negotiation, conflict management and problem solving skills.
Additionally you’ll learn how to follow infection prevention and control policies and procedures, implement standard and transmission-based precautions and respond to infection risks in the workplace within a customer service context.

Certification

On successful completion of this course, students will receive a statement of attainment for the following units

SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
HLTINFCOV001 Comply with infection prevention and control policies and procedures

This course will be offered at these campuses: Albany (2021), Bunbury, Busselton, Margaret River

If a campus offering this course is not featured in the menu list below or doesn’t have dates, it means they don’t have dates set right now but they are being planned. You can keep checking this page or use the enquiry form to register your interest.

Skill set
State ID: MAB96
Industry Hospitality, Tourism and Events

Fast Track to Hospitality Employment Skill Set

Study modes:

On Campus

Sub study areas:

Hospitality

Description: This intensive 5-day short course is for those wanting to enter the Hospitality Industry to work in a local bar, restaurant or café.

In this accredited course you will gain hands on practical experience in preparing food and beverages including a comprehensive introduction to the kitchen, bar, and front of house work areas. You will gain experience in making and serving coffee and sandwiches, serving customers and handling customer complaints as well as the ins and outs of opening and closing a venue. Upon completion of the course you will have gained the practical skills to enter and work in a local café, restaurant or bar.

The course will cover the following:

  • COVID-19 and industry hygiene practices
  • Workplace health and safety
  • How to prepare and serve espresso coffees such as: flat white, latte, cappuccino, long black (to name a few) (this course includes your Barista certificate)
  • How to perform opening and closing café duties
  • Customer service and problem solving
  • How to carry three plates and a tray of drinks
  • How to maximise efficiency at work 
  • How to sell and serve alcohol responsibly (this course includes your Responsible service of alcohol certificate)
  • How to create a résumé and cover letter
  • Workplace etiquette

Certification

On successful completion of this course, students will receive a statement of attainment for the following units:

  • SITXFSA001 Use hygienic practices for food safety
  • SITHFAB005 Prepare and serve espresso coffee
  • SITHFAB002 Provide responsible service of alcohol
  • GATLTP101A Learning through practice 2

Not all units are offered at all campuses. Please check with your local campus or refer to the Units tab under your selected campus

Skill set
State ID: MAB39
Industry Hospitality, Tourism and Events
Half price^

Food Safety Awareness

Delivered at:

Study modes:

On Campus

Sub study areas:

Commercial Cookery

Description

This food hygiene short course is for workers in the hospitality, and catering industries, including those who work in bars, restaurants, cafes, residential facilities, fast food shops, and canteens.
In this accredited course you will gain the skills for safe food handling practices for compliance with the Australia New Zealand Food Standards Code.
On completion of this course you will have the skills and knowledge to work hygienically within a food business and the certification to show prospective employers your commitment to food safety. 
The day will start with theory on subjects such as;
- Commonwealth, and state food safety laws, standards and codes
- How to identify food hazards
- How to report personal health issues
- How to prevent food and cross contamination

You will then go on to complete your assessment in class time, followed by your practical assessment in the kitchen or bar (depending on the campus you study at).
 

Certification

On successful completion of this course, students will receive a statement of attainment for the following units

SITXFSA001 Use Hygienic practices for food safety

 

Short course
National ID: SIT20316
State ID: AZW1
Industry Hospitality, Tourism and Events
Half price in 2022

Certificate II in Hospitality

Study modes:

Full-Time
Part-Time
Traineeship

Sub study areas:

Hospitality

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. Job roles involve mainly routine and repetitive tasks using practical skills and basic industry knowledge, working under direct supervision.

Study modes and durations differ depending on your local campus. Please check with your local campus for more information.

Certificate II
National ID: SIT30616
State ID: AZT7
Industry Hospitality, Tourism and Events
Half price^

Certificate III in Hospitality

Study modes:

Full-Time
Part-Time
Traineeship

Sub study areas:

Hospitality

Like to work in restaurants, hotels, motels, clubs, pubs, cafes or coffee shops? If you’re a “people person” with a natural flair for dealing with customers and enjoy the cut and thrust of working in busy restaurants or cafés, tropical resorts, bars, nightclubs, hotels or even on an airliner or cruise ship, then a course in hospitality may be ideal for you. Gaining skills in customer service, effective teamwork, hygiene and food safety could give you a great start in this career. Depending on your choice of elective units, you will also learn about accommodation services, commercial cookery and catering, food and beverage, gaming and tourism sales and operations.

Study modes and durations differ depending on your local campus. Please check with your local campus for more information.

Certificate III
National ID: SIT40416
State ID: AZV8
Industry Hospitality, Tourism and Events
Half price in 2022

Certificate IV in Hospitality

Delivered at:

Study modes:

Full-Time
International

Sub study areas:

Hospitality

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Study modes and durations differ depending on your local campus. Please check with your local campus for more information.

Certificate IV
State ID:
Industry Hospitality, Tourism and Events

Hospitality Job Connect

Delivered at:

Study modes:

Sub study areas:

Hospitality

The Hospitality Job Connect Program will fast track your ability to get a job in the industry now 

This exciting nationally accredited program includes:
► Masterclasses led by WA a  celebrity chef  (WA Food Ambassador)
► Meeting and learning from successful local hospitality, food and produce operators
► Introduction to local produce and food specialties of the region
► Learning customer service, barista, responsible service of alcohol and food safety skills
► CV support and work readiness tips
► Statement of attainment for successfully completed units
► Meeting with local hospitality employers to discuss potential job opportunities at the end of the program.

Certification
This course includes the following nationally accredited units:
SITHFAB002 – Responsible service of alcohol
SITHFAB005 – Prepare and serve espresso coffee
SITXFSA001 – Use hygienic practices for food safety
GATLTP101 – Learning through Practice 2

This course is free with limited places and lunch is provided each day. 
Fees are supported by Tourism Western Australia.

Short course
National ID: SIT50416
State ID: AZW2
Industry Hospitality, Tourism and Events
Half price in 2022

Diploma of Hospitality Management

Delivered at:

Study modes:

Full-Time
International

Sub study areas:

Hospitality

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Study modes and durations differ depending on your local campus. Please check with your local campus for more information.

Diploma
State ID: AE381
Industry Hospitality, Tourism and Events
Skill sets

Hospitality Service Skill Set

Study modes:

On Campus

Sub study areas:

Hospitality

Description

WA has a large and vibrant hospitality industry, from bars and cafes through to world class restaurants and venues, hotels and resorts. Hospitality offers a range of both entry level jobs and career progression opportunities. If you’re keen to get back into the hospitality service industry or just get started, this skill set is for you.

You will learn responsible service of alcohol (RSA), barista skills using commercial machines, how to communicate effectively and provide quality service to customers including establishing rapport, determining and addressing their needs, and responding and managing complaints. You’ll also learn how to process cash and other payments using business technology and reconcile takings at the end of the service period or day. The skill set also includes infection control and prevention procedures and food safety.

Certification

On successful completion of this course, students will receive a statement of attainment for the following units

HLTINFCOV001 Comply with infection prevention and control policies and procedures
SITHFAB002   Provide responsible service of alcohol
SITHFAB005   Prepare and serve espresso coffee
SITHFAB007   Serve food and beverage
SITXCCS006    Provide service to customers
SITXFIN001    Process financial transactions
SITXFSA001    Use hygienic practices for food safety

This course will be offered at these campuses: Albany, Bunbury, Margaret River

If a campus offering this course is not featured in the menu list below or doesn’t have dates, it means they don’t have dates set right now but they are being planned. You can keep checking this page or use the enquiry form to register your interest.

Skill set
National ID: SIT20416
State ID: AZW7
Industry Hospitality, Tourism and Events
Half price^

Certificate II in Kitchen Operations

Study modes:

Full-Time
Traineeship

Sub study areas:

Commercial Cookery

This qualification will provide you with the skills and knowledge to undertake a range of kitchen functions in a restaurants, hotels, catering operations, clubs, pubs, cafes, cafeterias and coffee shops. You will learn to prepare and serve foods and beverages, prepare and produce appetisers, salads, vegetable, fruit, egg and farinaceous dishes. You will learn about workplace cleanliness, safe food handling practices and hospitality information usage.

Study modes and durations differ depending on your local campus. Please check with your local campus for more information.

Certificate II
National ID: SIT31016
State ID: AZW8
Industry Hospitality, Tourism and Events
Half price^

Certificate III in Patisserie

Delivered at:

Study modes:

Full-Time
Part-Time

Sub study areas:

Baking and Patisserie

This qualification reflects the role of pastry chefs who use a wide range of well-developed patisserie skills and sound knowledge of kitchen operations to produce patisserie products. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. This qualification provides a pathway to work in various organisations where patisserie products are prepared and served, including patisseries, restaurants, hotels, catering operations, clubs, pubs, cafés and coffee shops.

Study modes and durations differ depending on your local campus. Please check with your local campus for more information.

Certificate III
State ID: MAB83
Industry Hospitality, Tourism and Events

Responsible Service of Alcohol Skill Set

Delivered at:

Study modes:

On Campus

Sub study areas:

Hospitality

Description

It is a legal requirement to hold your Responsible Service of Alcohol certificate if you wish to work in a licensed venue and you are selling or serving alcohol. You must be 18 to sell or serve alcohol.
This short course will give you the skills and the ability to engage in the sale or service of alcohol responsibly.

You will attend a 4-hour face to face class in which you will complete your theory assessment and practical training.

Certification

On successful completion of this course, students will receive a statement of attainment for the following unit:
SITHFAB002 Provide responsible service of alcohol

Skill set
National ID: SIR20216
State ID: BAA0
Industry Hospitality, Tourism and Events

Certificate II in Retail Services

Study modes:

Full-Time
Part-Time
Traineeship

Sub study areas:

Retail

This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others. This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Study modes and durations differ depending on your local campus. Please check with your local campus for more information.

Certificate II
National ID: SIT20116
State ID: AZV4
Industry Hospitality, Tourism and Events

Certificate II in Tourism

Delivered at:

Study modes:

Flexible
Full-Time
Traineeship

Sub study areas:

Tourism and Travel

When you complete this course you will be ready to enter a career working in the tourism and travel industry sectors.
You will have the skills and knowledge to work effectively with a diverse range of employers including tourist attractions, tour operators, tour guiding, companies, event operators, retail travel agencies, wineries, tour wholesalers, visitor information centres, natural, cultural and heritage sites, caravan park operations and a wide range of small tourism businesses.
This course includes practical activities and hands on experience with possible excursions to local tourism sites and working on projects alongside the local tourism industry.

Study modes and durations differ depending on your local campus. Please check with your local campus for more information.

Certificate II
National ID: SIT30116
State ID: AZV7
Industry Hospitality, Tourism and Events
Half price^

Certificate III in Tourism

Delivered at:

Study modes:

Flexible
Full-Time
Part-Time
Traineeship

Sub study areas:

Tourism and Travel

This qualification will provide you with the skills and knowledge to be competent in a range of tourism sales, operational and tour delivery skills. Work would be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism products are delivered or a combination of both. The field includes any destination, local or regional area, tourist precinct, site, attraction or onboard form of transportation.

Study modes and durations differ depending on your local campus. Please check with your local campus for more information.

Certificate III
State ID: AE376
Industry Hospitality, Tourism and Events
Skill sets

Work in Hospitality Skill Set

Delivered at:

Study modes:

On Campus

Sub study areas:

Hospitality

Description

WA has a large and vibrant hospitality industry, from bars and cafes through to world class restaurants and venues, hotels and resorts. Hospitality offers a range of both entry level jobs and career progression opportunities. The Work in Hospitality Skill Set is the ideal introduction to the industry, giving you the relevant industry skills employers are looking for.
To get you job ready, you’ll learn about areas of health and wellbeing and personal development, how to use workplace technology and business systems and responsible service of alcohol (RSA). This training also includes infection prevention and control procedures and food safety.

Certification

On successful completion of this course, students will receive a statement of attainment for the following units

GATHAW101A Health and Wellbeing
GATPDV101A Personal Development 2
GATTEC101A Technology for Living
HLTINFCOV001 Comply with infection prevention and control policies and procedures
SITHFAB002 Provide responsible service of alcohol

This course will be offered at these campuses: Bunbury and Busselton.

If a campus offering this course is not featured in the menu list below or doesn’t have dates, it means they don’t have dates set right now but they are being planned. You can keep checking this page or use the enquiry form to register your interest.

Skill set
Sorry, no results were returned. Try modifying the filters.