Education and Community Services

When you complete this course, you will be ready for a career in the role of a support worker. You will have the skills and knowledge to complete specialised tasks and functions in aged services; either in residential, home or community based environments.

Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery. Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

The Auslan Level 3 course is available for everyone who wishes to learn Australian Sign Language (Auslan) to communicate with the Deaf and Hard of Hearing community across the Western region of Victoria and in Western Australia

Topics covered in the this course include:

• Learn new topic signs
• Engage in topic conversations
• Learn how to translate in Auslan from story books
• Interactive group activities
• Suitable for advanced students who have completed Auslan Level 2

The Auslan Level 1 course is available for everyone who wishes to learn Australian Sign Language (Auslan) to communicate with the Deaf and Hard of Hearing community across the Western region of Victoria and in Western Australia.

Topics covered in the this course include:

• Learn about Deaf Community, Deaf Culture, Grammar and Structure
• Handshapes and Facial Expressions
• Various Australia Sign Language topics
• Interactive group activities
• Suitable for beginners

The Deaf Awareness Training course area available for everyone who wishes to learn Australian Sign Language (Auslan) to communicate with the Deaf and Hard of Hearing community across the Western region of Victoria and in Western Austraila

Topics covered in the this course include:

• Learn new topic signs
• Auslan storytelling
• Interactive group activities
• Suitable for Intermediate level students who have completed Auslan Level 1

This qualification will provide you with the practical skills and knowledge to participate in local government and community organisations that seek to encourage and assist community groups to identify their needs, and plan and develop appropriate services and facilities to meet those needs.

You will learn about the community services sector and ethical behaviour.

You will also develop skills in communication, information provision and processing, administration support, networking and group support.

The Certificate III in Community Services reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

Students who complete a Certificate III in Community Services can expect to find employment in support position across a wide range of community service industries.

This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.

At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.

This qualification addresses work in roles that usually involve service delivery, either direct client work and/or community education or development projects.

Workers at this level operate at an advanced skill level and may also have responsibility for the supervision of other staff and volunteers.

Possible career options for graduates are Welfare Worker, Youth Worker, Developmental Worker, Home Care worker, Family Carer or Nursing Assistant. Graduates are able to work in aged care homes, youth shelters, State Government Family and Community Service Agencies, youth centres, aboriginal communities, community centres and local councils. Working for oneself through contract community work is possible also.

When you complete this course you will be ready for a career in early childhood education and care. You will have the skills and  knowledge to work effectively as an educator, supporting the development and wellbeing of children aged 0 to 5 years, understanding children’s learning, providing learning support, working with children from culturally diverse backgrounds, identifying and responding to children at risk, and workplace health and safety.

This qualification reflects the role of educators who work in regulated children’s education and care services in Australia. Educators at this level are responsible for designing and implementing curriculum that meets the requirements of an approved learning framework and for maintaining compliance in other areas of service operations. They use specialised knowledge and analyse and apply theoretical concepts to diverse work situations. They may have responsibility for supervision of volunteers or other educators.

This Skill Set is designed to upskill existing Educators working in or towards the role of Educational Leader by using Action Learning projects based in their workplace.

This reflects the role of early childhood educators who are responsible for designing and implementing curriculum in early childhood education and care services. In doing so they work to implement an approved learning framework within the requirements of the Education and Care Services National Regulations and the National Quality Standard.

The role of the Educational Leader within Early Childhood Education and Care is to

• collaborate with educators on their curriculum development
• provide curriculum direction and guidance
• support educators to effectively implement the cycle of planning to enhance programs and practices
• lead the development and implementation of an effective educational program in the service.

On successful completion of this course, students will receive a statement of attainment for the following units:

CHCPOL003 Research and apply evidence to practice
CHCPRP003 Reflect on and improve own professional practice
CHCMGT003 Lead the work team

This unit of competency has been approved by Australian Children’s Education and Care Quality Authority (ACECQA) who have deemed it to satisfy all requirements for first aid, anaphylaxis management and emergency asthma training under the Education and Care Services National Regulations (2011).

The unit applies to educators and support staff working within an education and care setting who are required to respond to a first aid emergency, including asthmatic and anaphylactic emergencies.

Learning Outcomes:

•     Anaphylaxis
•     Asthma
•     CPR techniques on adults, children and infants
•     Compliance with first aid sections of the Education and Care Services National Law and the Education and Care Services National Regulations (2011)
•     Incident reporting in a child care setting
•     Child physiology
•     How to properly assess an emergency situation
•     DRSABCD
•     Using an Automated External Defibrillator (AED)
•     First aid procedures for bleeding, burns and fractures
•     Managing medical conditions such as epilepsy
•     Managing medical emergencies such as snake/spider bites, poisons and choking
•     Infection control procedures
•     Managing exposure to extreme temperatures
•     Administering first aid for eye & soft tissue injuries
•     Assessing and moving sick & injured
•     Legal responsibilities of a first aider
•     Basic anatomy
•     Managing shock

On successful completion of this course, students will receive a statement of attainment for the following nationally accredited units HLTAID012 Provide an Emergency First Aid Response in an Education and Care Setting.

This qualification reflects the role of individuals who perform a broad range of specialised activities and functions in relation to a funeral home, cemetery or crematorium. These individuals work autonomously, with responsibility for own outputs and those of others in a team.

When you complete the Certificate III in Individual Support you'll be on your way to a career as an aged care assistant.
You will gain the knowledge and skills to work effectively in the aged care industry, caring for the elderly, enabling them to maintain independence, understanding and supporting people with dementia, safety procedures, ethical behaviour, infection control, working with cultural diversity, and workplace health and safety.
This course includes a compulsory work placement. The units in Traineeships are customised according to the individual Training Agreement that is negotiated with the employer and may vary (within the Qualification rules) in each case.

Caring in the home and community
When you complete the Certificate III in Individual Support you'll be on your way to a career as an aged care assistant.  
This course specialises in providing home and community support services and also supports relationships with carers and families.   
You will gain the knowledge and skills to work effectively in the aged care industry, caring for the elderly, enabling them to maintain independence, understanding and supporting people with dementia, safety procedures, ethical behaviour, infection control, working with cultural diversity, and workplace health and safety.

When you complete this course, you will be ready for a career in individual support. You will have the skills and knowledge to follow an individualised plan to provide person-centred support to people who may require support due to disability or some other reason, in the community and/or residential setting. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. This course includes a compulsory work placement.

When you complete the Certificate II in Introduction to Aged Care you'll be on your way to a career as an aged care assistant.

You will gain the knowledge and skills to work effectively in the aged care industry, caring for the elderly, enabling them to maintain independence, supporting people with personal care, safety procedures, ethical behaviour, infection control, working with cultural diversity, and workplace health and safety.

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to disability or some other reason.

You will gain the knowledge and skills to work effectively with people with a disability, enabling them to maintain independence, provide individualised support, safety procedures, working with cultural diversity and workplace safety.

This qualification reflects the role of workers who provide self-directed recovery oriented support for people affected by mental illness and psychiatric disability. Work involves implementing community based programs and activities focusing on mental health, mental illness and psychiatric disability. Work is undertaken in a range of community contexts such as community based non-government organisations; home based outreach; centre-based programs; respite care; residential services, rehabilitation programs; clinical settings; or supporting people in employment. Work is carried out autonomously under the broad guidance of other practitioners and professionals.

The aim of this course  is to build the skills and knowledge required to provide entry level support and basic client care for a range of roles and purposes within the aged care and disability sectors. This includes people who hold caring/support roles in their work role, family roles, friendships and other roles.

You can expect to learn how to meet the personal support needs of people who require support. This will include assisting with  dressing, undressing, grooming, eating and drinking, oral hygiene, shaving, showering, toileting and the use of continence aids and using aids and equipment used by the person.

This unit describes the skills and knowledge required to prepare for and provide medication assistance and complete medication documentation. It also involves supporting a client to self-administer medication. This unit applies to community services and health workers with authority in their state or territory to assist with the administration of medication.

Students will learn (within their scope of practice):
• How to prepare to assist with medication
• How to prepare the client for assistance with administration of medication
• How to support clients with administration of medication
• How to handle medication contingencies
• How to complete medication distribution and documentation

On successful completion of this course, students will receive a statement of attainment for the following nationally accredited unit HLTHPS006 Assist clients with medication.

You will have the skills and knowledge to assist teachers and support student learning in a range of classroom settings. You will complete general administrative as well as operational tasks to support students with learning under the guidance of a teacher or other educational professional. 

Education support workers work mainly with students in classroom settings in primary or secondary schools, as defined by State/Territory legislation.

When you complete this course, you will be ready for a career in education support. You will have the skills and knowledge to assist teachers and support student learning in a range of classroom settings, under the guidance of a teacher or other educational professional.

You may be involved in the facilitation of learning for a range of instructional groupings, including for those students in need of additional support. In these roles, the education support worker sources and analyses information from diverse sources, may work with limited direct supervision and could provide guidance to other workers.

The two day Mental Health First Aid skills based, early-intervention training program is designed to mobilise and empower communities by equipping people with the knowledge and confidence to recognise, connect and respond to someone experiencing a mental health problem or mental health crisis.

Anyone can have a conversation that may save a life. Everyone should know how. Let us help you gain those skills. 

When you complete the Certificate IV in Training and Assessment you will be ready to start a rewarding career as a vocational trainer, assessor, or lecturer, either in the private or public sector.

You will gain the knowledge and skills to deliver and assess training, design and develop training programs, present to groups of learners, and participate in assessment moderation and validation.

There's many job opportunities in the field of community care, which includes healthcare support and specialist areas such as social support. The Work in Community Care skill set will give you a great starting point to get into the industry, as it covers important areas such as first aid, communicating with diverse people, and customer service in a community care setting.

This qualification reflects the role of workers who develop and facilitate programs for young people through a range of community-based programs designed to address the social, behavioural, health, welfare, developmental and protection needs of young people. 

This work may be undertaken through employment in community, government and youth sector agencies and workers will be: - responsible for implementing policies and guidelines of the employing organisation - largely self-directed with fairly autonomous decision-making capacity under the indirect supervision of a manager.