This course is perfect if you are looking to start a career in the Hospitality Industry or may be required to make Espresso coffee during your career path. Many venues offer coffees to their clients such as hairdressers and beauty salons, gyms and wellness centres, retail stores and showrooms, car dealerships, event venues and coworking office spaces. This course offers practical training, providing real-world experience in the food service sector making coffee, customer service, and teamwork.

• You would like a career in the Food and Beverage Industry.
• You are looking to enhance your expertise in Espresso coffee.
• You work in the Food and Beverage Industry and wish to elevate your skills and knowledge.
• You would like to understand the coffee culture.

Then this is the course is for you.

To make an informed choice about the suitability of this course, please consider the essential skills and knowledge below.  You must:

• Have well-developed time management and problem-solving skills.
• Demonstrate well-developed attention to detail.
• Be able to respond to immediate safety and hygiene risks.
• Have well-developed communication and listening skills to liaise and work with a range of people.

This is a theory and practical course. The theory portion includes coffee cultivation and processing, roasting and blending beans, different coffee styles and coffee bean storage. The practical process begins with grinder setting adjustment, milk texturing extracting the perfect espresso, making the complete menu of espresso drinks and espresso machine cleaning.

Time Commitment – You will need to allocate appropriate time to complete this course. This includes attending classes on-site and/or online as outlined in the study mode; undertake independent study outside of class hours, including private study, assessment preparation, and research and complete assessment requirements.

 Below are some of the important personal skills you will be required to develop and demonstrate during training. These skills are highly valued by industry:

• Respectful Communication - Interact with people from diverse backgrounds, share ideas effectively and build trust.
• Teamwork and Safety – Collaborate with others, show them respect, and be open to feedback. Participate in safe work practices.
• Problem Solving - There is always a solution. How do you respond to a challenge? If you spot a problem, we encourage you to ask questions, clarify as needed, and respond appropriately within your training.
• Initiative - Stay motivated, take proactive steps, and seek help when necessary.
• Planning - Manage time well. Knowing how to prioritise and completing your tasks efficiently are crucial for your success.
• Self-Management - Reflect on your performance. Reflection is a powerful tool for growth and success as a student at South Regional TAFE. Being a professional in the workplace can mean learning when to accept responsibility for your failures as often as your successes. This is how we learn!
• Learning – Recognise what your strengths already are. Then embrace all the new knowledge and experience from your South Regional TAFE journey to grow as a student.  Some of the skills you will be able to add to your resume from this course includes barista skills, including espresso extractions and milk texturing; coffee machine and grinder operation; food safety and hygiene; customer service and communication skills; time management and working efficiently in busy environments; and understanding café service flow and teamwork.