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Home | Courses | Certificate II in Retail Services

SIR20216 Certificate II in Retail Services

National ID: SIR20216 | State ID: BAA0

This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others. This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Study modes and durations differ depending on your local campus. Please check with your local campus for more information.

Entrance Requirements

Job opportunities

Study pathway

How to apply

Entrance Requirements
School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8 C Grades in Year 10 English and Maths or equivalent Certificate I or Certificate II
Job opportunities

Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.  

Study pathway

Certificate III in Retail, Certificate III in Business to Business Sales

How to apply

For full time, part time, flexible or online courses apply at http://tasonline.tafe.wa.edu.au when applications are open.

For international students, contact www.tafeinternational.wa.edu.au.

For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study.

For all other enquiries please call us on 1800 621 445 or email enquiry@srtafe.wa.edu.au.

Delivery location, important dates and study options

In order to comply with COVID-19 Government directed social distancing guidelines, some courses may include a mix of online and classroom based training delivery, as well as practical and work experience placements.

While the mode of delivery might vary, the content and key learning outcomes of the course will remain the same.

The precise mix of delivery method will vary from course to course. The time, place and method of delivery may also vary across the semester to ensure social distancing and safe training delivery for staff and students during the COVID-19 pandemic.

South Regional TAFE will provide students with adequate support to work in online environments where necessary.

Semester 1

Bunbury - Full Time, Traineeship

Overview

Fees and charges

Units

Overview
Duration 1 semester/s
When Semester 1
Where Bunbury
How Full-Time
Other study options
This course may have other study modes available. For more information Complete an enquiry form below. Please Note: Study durations will vary depending on selected study mode.

Semester 2

Bunbury - Full Time, Traineeship

Overview

Fees and charges

Units

Overview
Duration 1 semester/s
When Semester 2
Where Bunbury
How Full-Time
Other study options
This course may have other study modes available. For more information Complete an enquiry form below. Please Note: Study durations will vary depending on selected study mode.
Esperance - Full Time, Part Time, Flexible

Overview

Fees and charges

Units

Overview
Duration 1 semester/s
When Semester 2
Where Esperance
How Full-Time
Other study options
This course may have other study modes available. For more information Complete an enquiry form below. Please Note: Study durations will vary depending on selected study mode.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Page last updated September 25, 2020