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SIR20216 Certificate II in Retail Services

National ID: SIR20216 State ID: BAA0
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You will have the skills and knowledge to be a member of the Frontline Retail Team, who have a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.

 

 

Study modes and durations differ depending on your local campus. Please check with your local campus for more information.

 

 

School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8 C Grades in Year 10 English and Maths or equivalent Certificate I or Certificate II
  • Customer service Assistant
  • Point of sale Assistant 

 

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations

 

To access free career planning and job search assistance, visit the Jobs and Skills Centres page.

 

 

 

 

Study options and next steps

Click on your preferred study mode below to get started with your application or enrolment.

Semester 1

Details
Duration 1 Semester
When Semester 1
Where Bunbury
How Classroom
Course fee
Tuition fee* Resource fee Total fee
General $1,390.80 $60.00 $1,450.80
Concession $418.95 $60.00 $478.95

* Indicative Fee Disclaimers

Fees and charges published on our website are indicative only, and are for the entire course for students enrolling on a full-time basis in 2022. 

  • Fees may differ between courses delivered at different campuses due to the elective units included in the course study plan or adapting courses to meet local industry needs.
  • Fees may also differ for each individual student depending on the units of study selected, prior qualifications and recognition of prior learning.
  • Fees are payable at time of enrolment.
  • Proof of concession must be presented to access concession rates if eligible.
  • For secondary school aged persons not enrolled at school (in 2022, students born on or after 1 July 2004 who are at least 15 years old) the maximum course fee chargeable in 2022 is $420 plus the resource fees and discretionary fees.
  • Concessions and Secondary School Age cap do not apply to commercial courses (such as short courses), or Foundation Programs (ESL, General Education, etc.).
  • Prices quoted include resource fees, but do not include material fees such as the cost of books, uniforms, and students personal equipment.
  • The course fee cap applicable to Diplomas and Advanced Diplomas only applies during the current calendar year, so fees might differ for students enrolling in semester 2.
  • VET Student Loans Eligible Courses and Caps may be subject to changes implemented by the Australian Government.
  • Course information and fees are subject to change without notice.
  • Depending on your circumstances, payment options may include paying fees via instalments or applying for assistance because of financial hardship.
  • Visit the Fees and Payment Options page for further information.

Semester 2

Details
Duration 1 Semester
When Semester 2
Where Bunbury
How Classroom
Course fee
Tuition fee* Resource fee Total fee
General $1,390.80 $60.00 $1,450.80
Concession $418.95 $60.00 $478.95

* Indicative Fee Disclaimers

Fees and charges published on our website are indicative only, and are for the entire course for students enrolling on a full-time basis in 2022. 

  • Fees may differ between courses delivered at different campuses due to the elective units included in the course study plan or adapting courses to meet local industry needs.
  • Fees may also differ for each individual student depending on the units of study selected, prior qualifications and recognition of prior learning.
  • Fees are payable at time of enrolment.
  • Proof of concession must be presented to access concession rates if eligible.
  • For secondary school aged persons not enrolled at school (in 2022, students born on or after 1 July 2004 who are at least 15 years old) the maximum course fee chargeable in 2022 is $420 plus the resource fees and discretionary fees.
  • Concessions and Secondary School Age cap do not apply to commercial courses (such as short courses), or Foundation Programs (ESL, General Education, etc.).
  • Prices quoted include resource fees, but do not include material fees such as the cost of books, uniforms, and students personal equipment.
  • The course fee cap applicable to Diplomas and Advanced Diplomas only applies during the current calendar year, so fees might differ for students enrolling in semester 2.
  • VET Student Loans Eligible Courses and Caps may be subject to changes implemented by the Australian Government.
  • Course information and fees are subject to change without notice.
  • Depending on your circumstances, payment options may include paying fees via instalments or applying for assistance because of financial hardship.
  • Visit the Fees and Payment Options page for further information.

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