This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others. This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Study modes and durations differ depending on your local campus. Please check with your local campus for more information.
|School Leaver||Non-School Leaver||AQF|
|OLNA or NAPLAN 9 Band 8||C Grades in Year 10 English and Maths or equivalent||Certificate I or Certificate II|
Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.
Certificate III in Retail, Certificate III in Business to Business Sales
Study options and next steps
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