Menu Menu

SIR20216 Certificate II in Retail Services

National ID: SIR20216 State ID: BAA0
Share this course on your social media page

This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others. This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Study modes and durations differ depending on your local campus. Please check with your local campus for more information.

School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8 C Grades in Year 10 English and Maths or equivalent Certificate I or Certificate II

Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.  

Certificate III in Retail, Certificate III in Business to Business Sales

Study options and next steps

Click on your preferred study mode below to get started with your application or enrolment.

Semester 1

Details
Duration 1 Semester
When Semester 1
Where Bunbury
How Classroom

Available Semester 1 & Semester 2

Details
Duration 1 Semester
When Available Semester 1 & Semester 2
Where Esperance
How Classroom

Semester 2

Details
Duration 1 Semester
When Semester 2
Where Bunbury
How Classroom

Get help

Please note This form is only for course enquiries. If you would like to apply, please refer to the 'How to apply' tab above.