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HLT23215 Certificate II in Health Support Services

National ID: HLT23215 State ID: AYY2
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When you complete this course, you will be ready for a career in the health care sector in a variety of different environments such as a hospital assistant, patient services assistant, and ward assistant. You will have the knowledge to work effectively with others in a team environment, communicate in the workplace and apply workplace health and safety and infection control practices.

In addition, you will gain a range of skills that will enable you to perform general cleaning tasks in a clinical setting, prepare and maintain beds, transport individuals and undertake routine stock maintenance including linen supplies. These skills will enable you to work as a member of a team that provides support for the effective functioning of health services. This qualification reflects the role of workers who provide support for the effective functioning of health services. At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment.

South Regional TAFE is transitioning this qualification to the new training package in 2024. Students will be enrolled into the new units developed to meet current and future industry needs. Fees may vary for courses transitioning to the new training package. 


This course remains FEE FREE in 2024! The course fees are 100 per cent subsidised by the WA State Government for WA residents.

Some eligibility conditions apply for the free training, and other fees may apply for some courses. Please see the FAQs on our Skills Ready page for further information.

* Please note that eligibility requirements apply to some of the free training.

There are no entrance requirements for this course.

Please be aware that COVID-19 vaccination is an employment requirement for many healthcare providers. SRTAFE students undertaking work placements or who are required to attend a healthcare or community setting as part of their studies are advised to check directly with the healthcare provider regarding their policy settings around vaccination and proof of vaccination requirements. 

Typical Timetable

Full time

Three days per week - usually Monday, Tuesday and Wednesday

This timetable information is indicative only and subject to change.

Stationery Requirements
  • Black pens
  • Pencils
  • Notepaper
  • Lever arch file
  • File Dividers
  • USB
Book requirements
  • Health Services Assistance: Supporting Nursing in Acute Care

Books are available for purchase at the campus book shop found in the library

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations.

To access free career planning and job search assistance, visit the Jobs and Skills Centres page(opens in a new tab)

Study options and next steps

Click on your preferred study mode below to get started with your application or enrolment.

Semester 1, 2024

Albany - Full Time

Duration 1 Semester
When Semester 1, 2024
Where Albany
How Classroom
Course fee
Tuition fee* Resource fee Total fee
General $0.00 $170.00 $170.00
Concession $0.00 $170.00 $170.00

* Indicative Fee Disclaimers

Fees and charges published on our website are indicative only, and are for the entire course for students enrolling on a full-time basis in 2023. 

  • Fees may differ between courses delivered at different campuses due to the elective units included in the course study plan or adapting courses to meet local industry needs.
  • Fees may also differ for each individual student depending on the units of study selected, prior qualifications and recognition of prior learning.
  • Fees are payable at time of enrolment.
  • Proof of concession must be presented to access concession rates if eligible.
  • For secondary school aged persons not enrolled at school (in 2023, students born on or after 1 July 2005 who are at least 15 years old) the maximum course fee chargeable in 2023 is $420 plus the resource fees and discretionary fees.
  • Concessions and Secondary School Age cap do not apply to commercial courses (such as short courses), or Foundation Programs (ESL, General Education, etc.).
  • Prices quoted include resource fees, but do not include material fees such as the cost of books, uniforms, and students personal equipment.
  • The course fee cap applicable to Diplomas and Advanced Diplomas only applies during the current calendar year, so fees might differ for students enrolling in semester 2.
  • VET Student Loans Eligible Courses and Caps may be subject to changes implemented by the Australian Government.
  • Course information and fees are subject to change without notice.
  • Depending on your circumstances, payment options may include paying fees via instalments or applying for assistance because of financial hardship.
  • Visit the Fees and Payment Options page for further information.