COVID-19 updates
Home | Courses | Certificate II in Health Support Services

HLT23215 Certificate II in Health Support Services

National ID: HLT23215 | State ID: AYY2

This qualification reflects the role of workers who provide support for the effective functioning of health services. At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment.

This course is Competitive at selected campuses and further Entrance Requirements may apply.

Study modes and durations differ depending on your local campus. Please check with your local campus for more information.

Entrance Requirements

Job opportunities

Study pathway

How to apply

Entrance Requirements
School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8 C Grades in Year 10 English and Maths or equivalent Certificate I or Certificate II
Job opportunities

The Certificate II in Health Support Services is suitable for those who would like to work in the health care sector in a variety of different environments such as a hospital assistant, patient services assistant, and ward assistant.

Throughout the course, you will gain the knowledge and hands-on practical skills to work effectively with others in a team environment, communicate in the workplace and apply workplace health and safety and infection control practices.

In addition, you will gain a range of skills that will enable you to perform general cleaning tasks in a clinical setting, prepare and maintain beds, transport individuals and undertake routine stock maintenance including linen supplies.These skills will enable you to work as a member of a team that provides support for the effective functioning of health services.

Study pathway

The Certificate II in Health Support Services can also provide you with a range of different study pathways to other courses in health to include: Pathology collection Sterilisation services Health Services Assistance Individual Support Dental laboratory assisting Population Health

How to apply

Part time, flexible or online courses have rolling enrolments. For help enrolling or for more information contact your local campus.
Please note that all delivery modes may not be available at all campuses, please check with individual campuses on modes of study.

For full time courses, apply at when applications are open.

For international students, contact

For apprenticeships and traineeships, you must be employed in a training contract by an appropriate organisation to study.

For all other enquiries please call us on 1800 621 445 or email

Delivery location, important dates and study options

Semester 1

Albany - Full Time, Part Time


Fees and charges


Duration 1 semester/s
When Semester 1
Where Albany
How Full-Time
Part time options
Unable to attend full time classes? This course may have part time study options available. Complete an enquiry form below for more information.

Course enquiry

Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Page last updated March 10, 2020