HLT23215 Certificate II in Health Support Services

National ID: HLT23215 State ID: AYY2
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This qualification reflects the role of workers who provide support for the effective functioning of health services. At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment.

This course is Competitive at selected campuses and further Entrance Requirements may apply.

Study modes and durations differ depending on your local campus. Please check with your local campus for more information.


The following people will be entitled to a concession rate on the half price course fees under Lower fees, local skills.

  • Persons aged 15—24 years at the time of enrolment (excluding students enrolled at school)
  • Persons and dependents of persons receiving JobKeeper payment
  • Persons and dependents of persons in receipt of services from one of the following Commonwealth support or employment services programs:
    • Jobactive
    • Online Employment Services
    • ParentsNext
  • Persons and dependents of persons receiving the Youth Allowance, AUSTUDY or ABSTUDY
  • Persons and dependents of persons holding:
    • a pensioner concession card or  Health Care Card; or
    • Repatriation Health Benefits Card issued by the Department of Veterans' Affairs
  • Dependents of persons who are inmates of a custodial institution

^ You will pay half price for the course fees on the Lower fees, local skills qualifications, however other fees may apply such as for resources that are specifically needed for your course.

School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8 C Grades in Year 10 English and Maths or equivalent Certificate I or Certificate II

The Certificate II in Health Support Services is suitable for those who would like to work in the health care sector in a variety of different environments such as a hospital assistant, patient services assistant, and ward assistant.

Throughout the course, you will gain the knowledge and hands-on practical skills to work effectively with others in a team environment, communicate in the workplace and apply workplace health and safety and infection control practices.

In addition, you will gain a range of skills that will enable you to perform general cleaning tasks in a clinical setting, prepare and maintain beds, transport individuals and undertake routine stock maintenance including linen supplies.These skills will enable you to work as a member of a team that provides support for the effective functioning of health services.

The Certificate II in Health Support Services can also provide you with a range of different study pathways to other courses in health to include: Pathology collection Sterilisation services Health Services Assistance Individual Support Dental laboratory assisting Population Health

Study options and next steps

Click on your preferred study mode below to get started with your application or enrolment.

Semester 1

Duration 1 Semester
When Semester 1
Where Albany
How Classroom

Semester 2

When Semester 2
Where Albany
How Classroom

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