Forms and policies


The college policies outline the plans or action that will be taken by the organisation in relation to a number of important areas that impact our students and clients. This includes academic appeals, our responsibilities to our customers and duty of care to our students as well as information about how we protect your privacy and how the personal information we collect is managed.

Our student Code of Conduct explains the expectations we have of our students in an adult learning environment. It covers how we address bullying and harassment as well as cheating and plagiarism. 

Aboriginal Training Plan 2020-2022 (243 KB) (PDF document)

Reconciliation Action Plan 2018-2020 (4 MB) (PDF document)

Academic Appeals (166 KB) (PDF document)

Customer Service Charter (257 KB) (PDF document)

Information Statement (314 KB) (PDF document)

Privacy (221 KB) (PDF document)

Student Code of Conduct (167 KB) (PDF document)






This section provides students with access to forms to provide feedback or make a complaint.

If you'd like to withdraw from your course please consider speaking to your lecturer or a member of our Student Services team before you fill in the form. 

Our fee Waiver Policy and Application form can be used by students wanting to apply for a waiver of fees and charges on the grounds of financial hardship. 

Academic Appeal Application (115 KB) (PDF document - opens in a new tab)

Application to withdraw (174 KB) (PDF document)

Client Complaint (68 KB) (Word document) 

Client Feedback  (79 KB) (Word document)

Direct Debit Terms and Conditions (585 KB) (PDF document)

Enrolment Fees Invoice Authorisation (541 KB) (PDF document)

Fee Waiver Policy and Application (438 KB) (Word document)




Laws regarding the hours of business and conduct on college land - including parking, closure of the college, use of assistance animals and disorderly behaviour.

By-Laws (121 KB) (Word document)