Business Ready Skill Set
Gain the skills to work in an office
You will have the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback.
This course remains FEE FREE in 2025! The course fees are 100 per cent subsidised by the WA State Government for WA residents.
Some eligibility conditions apply for the free training, and other fees may apply for some courses. Please see the FAQs on our Skills Ready page for further information.
* Please note that eligibility requirements apply to some of the free training.
This skill set is related to the Skills Ready program. Other skill sets can be found on our Courses (opens in a new tab) page, using the Refine course results>Study mode filters.
Overview
Campus Manjimup
When All year round
Study Mode On Campus
The Business Ready skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You’ll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.
Select your preferred campus and apply
All year round, 2025
Details
Units
Core
| National ID | Unit title |
|---|---|
| BSBOPS203 | Deliver a service to customers |
| BSBPEF202 | Plan and apply time management |
| BSBTEC201 | Use business software applications |
| BSBWHS211 | Contribute to the health and safety of self and others |