Menu Menu

Introduction to Hospitality Skill Set

Share this course on your social media page

Description

WA has a large and vibrant hospitality industry, from bars and cafes through to world class restaurants and venues, hotels and resorts. Hospitality offers a range of both entry level jobs and career progression opportunities. If you’re keen to get back into the hospitality service industry or just get started, this skill set is for you.

You will learn responsible service of alcohol (RSA), barista skills using commercial machines, how to communicate effectively and provide quality service to customers including establishing rapport, determining and addressing their needs, and responding and managing complaints. The skill set also includes infection control and prevention procedures and food safety.

Certification

This course includes the following nationally accredited units:
SITHFAB002 – Responsible service of alcohol
SITHFAB005 – Prepare and serve espresso coffee
SITXFSA001 – Use hygienic practices for food safety
GATLTP101 – Learning through Practice 2

Skill-sets

This skill set is related to the Skills Ready program. Other skill sets can be found on our Courses (opens in a new tab) page, using the Refine course results>Study mode filters.

No availability found

This course is currently undergoing delivery planning and information will be available on our website shortly. Check back later, or use the course enquiry form below to have our Client Contact Centre contact you with further information about the next course start, delivery locations and study modes.

Get help