In this accredited course you will gain hands on practical experience in preparing food and beverages including a comprehensive introduction to the kitchen, bar, and front of housework areas. You will gain experience in making and serving coffee and sandwiches, serving customers and handling customer complaints as well as the ins and outs of opening and closing a venue. Upon completion of this course you will have gained the practical skills to enter and work in a local café, restaurant or bar. This course is supported by Tourism Western Australia.
The course will cover the following:
- COVID-19 and industry hygiene practices
- Workplace health and safety
- How to prepare and serve espresso coffees such as: flat white, latte, cappuccino, long black (to name a few) (this course includes your Barista certificate)
- How to perform opening and closing café duties
- Customer service and problem solving
- How to carry three plates and a tray of drinks
- How to maximise efficiency at work
- How to sell and serve alcohol responsibly (this course includes your Responsible service of alcohol certificate)
- Workplace etiquette
Adequate literacy and numeracy skills to complete the written component of the assessment. If you have language, numeracy or literacy concerns, please discuss them with us before the course starts.
Participants are required to wear appropriate Personal Protective Equipment (PPE)
• black work pants
• long sleeve shirt or T shirt (white or black preferred)
• enclosed shoes (black, closed in, non-slip, rubber based sole preferred)
• long hair tied back and no loose jewellery or clothing
• apron (If you have one – please bring it with you)
Participants are encouraged to bring:
• Pencil case and notebook
This course will be subsidised by Tourism WA to $50.00 per student.
* Indicative Fee Disclaimers
Fees and charges published on our website are indicative only, and are for the entire course for students enrolling on a full-time basis in 2023.
- Fees may differ between courses delivered at different campuses due to the elective units included in the course study plan or adapting courses to meet local industry needs.
- Fees may also differ for each individual student depending on the units of study selected, prior qualifications and recognition of prior learning.
- Fees are payable at time of enrolment.
- Proof of concession must be presented to access concession rates if eligible.
- For secondary school aged persons not enrolled at school (in 2023, students born on or after 1 July 2005 who are at least 15 years old) the maximum course fee chargeable in 2023 is $420 plus the resource fees and discretionary fees.
- Concessions and Secondary School Age cap do not apply to commercial courses (such as short courses), or Foundation Programs (ESL, General Education, etc.).
- Prices quoted include resource fees, but do not include material fees such as the cost of books, uniforms, and students personal equipment.
- The course fee cap applicable to Diplomas and Advanced Diplomas only applies during the current calendar year, so fees might differ for students enrolling in semester 2.
- VET Student Loans Eligible Courses and Caps may be subject to changes implemented by the Australian Government.
- Course information and fees are subject to change without notice.
- Depending on your circumstances, payment options may include paying fees via instalments or applying for assistance because of financial hardship.
- Visit the Fees and Payment Options page for further information.