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This qualification will further develop your practical skills and knowledge to undertake a range of tasks in an office environment. You will learn skills to develop a broad range of competencies in varied office tasks, including customer service, scheduling work activities, electronic presentations, produce a range of business documents and develop spreadsheets.
Study modes and durations differ depending on your local campus. Please check with your local campus for more information.
| School Leaver | Non-School Leaver | AQF |
|---|---|---|
| OLNA or NAPLAN 9 Band 8 | C Grades in Year 10 English and Maths or equivalent | Certificate I or Certificate II |
Successful completion of this qualification provides you with the opportunity to become customer service advisor, data entry operator, general clerk, payroll officer, typist or a word processing operator.
Certificate IV in Business Certificate IV in Business Administration
Study options and next steps
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