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This qualification will further develop your practical skills and knowledge to undertake a range of tasks in an office environment. You will learn skills to develop a broad range of competencies in varied office tasks, including customer service, scheduling work activities, electronic presentations, produce a range of business documents and develop spreadsheets.
Study modes and durations differ depending on your local campus. Please check with your local campus for more information.
South Regional TAFE is transitioning this qualification to the new training package in 2022. Students will be enrolled into the new units developed to meet current and future industry needs.
Some of the courses on the list can be done completely online. However some of the courses require a practical component which can't be done online, or some may be a mix of online and face-to-face learning. We’ll let you know what's required for your course. For a full list of online courses, please use the filters under the Refine course results menu.
| School Leaver | Non-School Leaver | AQF |
|---|---|---|
| OLNA or NAPLAN 9 Band 8 | C Grades in Year 10 English and Maths or equivalent | Certificate I or Certificate II |
Successful completion of this qualification provides you with the opportunity to become customer service advisor, data entry operator, general clerk, payroll officer, typist or a word processing operator.
Study options and next steps
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