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SIR20216 Certificate II in Retail Services
National ID: SIR20216 | State ID: BAA0
This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others. This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Not all study modes are offered at all campuses. Please check with your local campus for study modes and elective units offered.
Entrance Requirements
Study pathway
Job opportunities
Entrance Requirements
School Leaver | Non-School Leaver | AQF |
---|---|---|
OLNA or NAPLAN 9 Band 8 | C Grades in Year 10 English and Maths or equivalent | Certificate I or Certificate II |
Study pathway
Job opportunities
Your qualification prepares you for roles such as:
Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.
Further study opportunities:
Certificate III in Retail, Certificate III in Business to Business Sales
Delivery location, important dates and study options
Overview
Fees and charges
Units
How to apply
Important information
Overview
Course Overview
Where |
Bunbury |
Duration | Bunbury Campus |
How | Full-Time Traineeship |
When |
Fees and charges
Please contact the college to receive an indicative price for this course.
Concessions (for eligible courses at certificate levels I to IV) and annual course fee caps may apply. Other charges may apply.VET Student Loan
Students in Diploma qualifications and above may be assisted through a loan under the Commonwealth Government's VET Student Loan scheme. Only an Australian citizen, a permanent humanitarian visa holder and resident in Australia, or a New Zealand Special Visa 444 student who can also provide evidence of a WACE Certificate (completion of Year 12) or equivalent can apply for a loan. For more information please see http://studyassist.gov.au/sites/StudyAssist/
For information on the VET Student Loan process at South Regional TAFE please see http://www.southregionaltafe.wa.edu.au/futurestudents/vet-student-loans
International students
Fees, charges, available locations, applications, and enrolment procedures for international students are different to those applicable to local students.
International students can only study full-time. For information on international student fees and application, please follow this link to the TAFE International WA website www.tafeinternational.wa.edu.au/courses
Units
Core Units
Elective Units
Unit Title | National ID | Unit of Study |
---|---|---|
Advise on products and services | SIRXPDK001 | AWX02 |
Communicate in the workplace to support team and customer outcomes | SIRXCOM001 | AWX25 |
Contribute to workplace health and safety | SIRXWHS002 | AWW89 |
Engage the customer | SIRXCEG001 | AWX30 |
Identify and respond to security risks | SIRXRSK001 | AWW99 |
Organise personal work requirements | SIRXIND003 | AWX13 |
Work effectively in a service environment | SIRXIND001 | AWX17 |
Unit Title | National ID | Unit of Study |
---|---|---|
Communicate electronically | BSBITU203 | AUI87 |
Follow point-of-sale procedures | SIRXSLS002 | AWW96 |
Plan a career in the retail industry | SIRXIND004 | AWX15 |
Produce visual merchandise displays | SIRRMER001 | AWX46 |
Use strategies to respond to routine workplace problems | FSKLRG09 | WG271 |
How to apply
Important information
Enquire now
Call us: 1800 621 445
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Page last updated December 06, 2019