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Retail

Certificate II in Retail Services

Entrance Requirements

Study pathway

Job opportunities

Entrance Requirements
Study pathway
Job opportunities

Delivery location, important dates and study options

Overview

Fees and charges

Units

How to apply

Important information

Overview
Fees and charges
Units
How to apply
Important information
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Please note: This form is only for course enquiries. If you would like to apply or require further application information, please visit our Apply and Enrol page.

Qualification level

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Baking and Patisserie

Gain skills to enable you to work as a qualified baker in a large scale plant bakery, hot bread shop, pastry shop, or in a hotel or hospital bakery. Areas vary from baking and decorating breads, pastry, cakes and yeast goods, and other baked products.

National ID State ID Title Qualification level Study mode Campus

Failed to make a match with the database.

Tourism and Travel

Provides the practical skills and knowledge to sell goods to customers in retail and wholesale establishments. Learn about controlling and maintaining stock, product knowledge, and theft prevention. Customer service, use of point sale systems, learning how to communicate effectively and work in a team are also part of this course.

National ID State ID Title Qualification level Study mode Campus

Failed to make a match with the database.

Retail

Provides the practical skills and knowledge to sell goods to customers in retail and wholesale establishments. Learn about controlling and maintaining stock, product knowledge, and theft prevention. Customer service, use of point sale systems, learning how to communicate effectively and work in a team are also part of this course.

National ID State ID Title Qualification level Study mode Campus

Failed to make a match with the database.

Hospitality

If you like working with people from all walks of life and like to travel, a hospitality qualification will give you skills that can take you around the globe. Gain invaluable knowledge and experience such as barista skills, hospitality, bar skills, restaurant service skills, customer service and events management. These qualifications will assist you to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops, From entry level to senior managers and supervisors.

National ID State ID Title Qualification level Study mode Campus

Failed to make a match with the database.

Commercial Cookery

These qualifications will provide you with the practical skills and knowledge to plan, organise, prepare and cook food in a commercial kitchen environment as a qualified cook or cook in a supervisory or team leading role in the kitchen. Work would be undertaken in various kitchen settings, such as in restaurants, hotels, clubs, pubs, cafes, cafeterias, coffee shops, hospitals and aged care facilities, sporting and entertainment venues, hotel banqueting departments, cook-chill production kitchens, and mobile catering businesses of varying size.

National ID State ID Title Qualification level Study mode Campus

Failed to make a match with the database.